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Privacy Policy

Zelman Holdings LLC and its subsidiaries, Zelman & Associates LLC and Zelman Partners LLC (“Zelman”, “we”, “us”, “our”) at times collect sensitive or confidential personal information in the ordinary course of business. We understand the importance of maintaining the confidentiality of such information and are committed to attempting to ensure the security of any information provided by our clients at all times. This privacy policy (“Privacy Policy”) shall govern our use and disclosure of your personal information. If you do not agree and approve of the terms and conditions of this Privacy Policy, you are advised and instructed not to continue and not to complete the registration process or otherwise use or access www.zelmanassociates.com (this “site”).

In the ordinary course of business, Zelman collects personal information such as first name, last name, email addresses, postal addresses, telephone numbers and credit card information from clients and or prospective clients of Zelman. In addition, we receive potentially sensitive information from a number of sources, including account documentation, phone conversations, email exchanges or submissions through this site. This information may come directly from our clients or prospects, or may be provided to Zelman through third-party suppliers. Zelman may place and access cookies on your computer.

If you are registered to use one or more of our research products, we may also gather certain information about your use of such reports. This may include information from which you and/or your company can be identified such as the times you log on, your usage of the services, the types of reports you access and the locations from which you log on. We gather this information to allow us to monitor, support and improve services provided to our clients.

Zelman stores personal client and prospective client information in its databases in order to distribute research reports, respond to clients’ inquiries, resolve problems or offer new services. We may retain your information after you stop using Zelman’s services or otherwise interacting with us. All information you provide to us is stored on secure servers. However, the transmission of information via the internet is not entirely secure. We have put in place various security procedures as set out in this Privacy Policy and we attempt at all times to protect your data but we cannot guarantee that information transmitted to this site is without risk. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the site.

We commit that we will not, without your prior consent, willfully disclose to any third parties any potentially confidential information obtained through the ordinary course of business as described above. Some confidential information is contained and organized in third-party software. The providers of third-party software are bound by terms and agreements protecting the use of this confidential information. We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

By accessing our using this site, or sharing your information with Zelman, you agree to the terms set out in this Privacy Policy. As a current or potential client of Zelman, you acknowledge that you have read, understood and agree with this Privacy Policy. We reserve the right to change our Privacy Policy from time to time and will update this page accordingly. Please review our Privacy Policy as often as possible. Your continued use of this site will be deemed acceptance of any such changes to the Privacy Policy.

If you would like to contact Zelman with any questions, concerns or comments regarding our Privacy Policy, please do so here.